Welcome to PetPassenger. The terms “we,” “us,” and “our” refer to PetPassenger. PetPassenger operates this store and website, including the information, tools, products, and services available through it (the “Services”). The Services are powered by Shopify.
By visiting, interacting with, or purchasing through the Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.
You must be at least the age of majority where you live, or have permission from a parent or legal guardian, to use the Services. Information you provide must be accurate, current, and complete. You are responsible for keeping your account credentials secure.
We make reasonable efforts to describe and display our products accurately. Product colors and appearance can vary depending on your device and display settings. Product descriptions, availability, and quantities may change as permitted by applicable law.
Submitting an order is an offer to purchase. An order is accepted only after payment is processed and we confirm acceptance. We may limit, decline, or cancel an order for lawful reasons, including suspected fraud, pricing errors, unauthorized resale, or unavailable products. If an order is changed or cancelled, we will try to contact you using the information supplied with the order.
Cancellations, returns, and refunds are governed by our Return and Refund Policy.
Prices and promotions may change without notice. The price charged will be the price shown when the order is placed. Applicable taxes and any charges disclosed at checkout are the customer’s responsibility. You agree to provide accurate billing and payment information and represent that you are authorized to use the selected payment method.
Shipping methods, processing estimates, and delivery estimates are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, or events outside our reasonable control.
Content made available through the Services, including text, graphics, branding, photographs, and site design, may be owned by PetPassenger or its licensors and is protected by applicable intellectual-property laws. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or commercially exploit protected content without permission.
The Services may provide access to third-party tools, links, payment services, fulfillment services, shipping services, or other integrations. Third-party services are governed by their own terms and policies. We are not responsible for third-party websites or services that we do not control.
PetPassenger is powered by Shopify, which provides the ecommerce platform used to offer the Services. Purchases made from this store are transactions with PetPassenger, not Shopify. Shopify is not responsible for the products sold through this store.
Personal information submitted through the Services is handled as described in our Privacy Policy. Shopify and other service providers may process information as needed to provide the Services.
If you submit feedback or suggestions, you represent that you have the right to provide them and that they do not violate applicable law or another person’s rights. You remain responsible for the accuracy and lawfulness of content you submit.
We may correct typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability, including after an order is submitted, as permitted by applicable law.
You may not use the Services for unlawful activity, infringement, harassment, malware distribution, deceptive activity, unauthorized data collection, interference with security, or attempts to bypass protections or access restrictions.
We may suspend or terminate access to the Services when reasonably necessary, including for a violation of these Terms. Obligations and provisions that by their nature should survive termination will remain in effect.
Except where prohibited by law, the Services and products are provided on an “as available” basis. We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free. Nothing in these Terms limits consumer rights or warranties that cannot lawfully be limited.
To the fullest extent permitted by applicable law, PetPassenger and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services or products. This limitation does not apply where liability cannot lawfully be excluded or limited.
To the extent permitted by applicable law, you agree to indemnify PetPassenger and its service providers against third-party claims arising from your material breach of these Terms, violation of applicable law, or infringement of another person’s rights.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.
We may update these Terms by posting a revised version on this website. Material changes will apply as permitted by applicable law.
Questions about these Terms may be submitted through our Contact page.